The Great Divide - User and Developer
Open Source 2 Comments »
A great divide separates the typical Open Source developer and user.
Each has differing expectations, assumptions, and priorities. The interaction between developer and user can be helpful, cordial, confrontational, or antagonistic.
Of course this all stems from being on opposite sides of the fence. The key to a successful relationship is communication and understanding (not exactly a new revelation). Unfortunately its not possible for one developer to communicate directly with thousands of users. So developers resort to blogs, websites, forums, and mailing lists in an attempt to foster some sort of dialogue. This works, although it can become so consuming that development time vanishes away in an attempt to keep up the lines of communication.

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